Workshops
Cancellation Policy:
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If you need to cancel your place, please contact us with as much notice as possible. If we can find someone to fill your place, we can refund your payment less a £30 admin fee or you can choose to use your full payment as a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).
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If we are unable to fill your place or you have cancelled with less than 7 days’ notice (except for extreme circumstances) we are unfortunately unable to refund your payment.
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In the unlikely event that we must cancel your event, your payment will be fully refunded or transferred to a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).
Workshops
Cancellation Policy:
​
If you need to cancel your place, please contact us with as much notice as possible. If we can find someone to fill your place, we can refund your payment less a £30 admin fee or you can choose to use your full payment as a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).
​
If we are unable to fill your place or you have cancelled with less than 7 days’ notice (except for extreme circumstances) we are unfortunately unable to refund your payment.
​
In the unlikely event that we must cancel your event, your payment will be fully refunded or transferred to a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).
Gift Vouchers
Use Policy:
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Gift vouchers can be redeemed against future courses, workshops, or for the purchase of Corisande’s’ work (if available). Gift vouchers can be used as either full or part payment.
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Vouchers are valid for 2 years from date of purchase, if you are unable to use your voucher in that time please contact us.
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Refunds:
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If you would like to cancel your purchase you must contact us within 14 days.
Products
Cancellation and Return Policy:
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We are able to accept returns under certain circumstances. Contact us to discuss your return, if confirmed you will need to cover the cost of return postage.
- Contact us within 14 days of delivery
- Dispatch items back within 30 days of delivery
- Request a cancellation within 24 hours of purchase
We can only accept cancelations if they are made within the time frame specified.
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Shipping Policy:
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Where possible orders will be sent first class via Royal Mail within 5 working days. If you would like tracking, please contact us within 24 hours of placing your order. There will be an additional cost if you would like your item tracked.
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If you would like to order internationally, please contact us to arrange the delivery cost.
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If you have chosen a local collection, we will contact you when your piece(s) are available and will arrange a suitable time for pickup.