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Workshops

Cancellation Policy:

If you need to cancel your place, please contact us with as much notice as possible. If we can find someone to fill your place, we can refund your payment less a £30 admin fee or you can choose to use your full payment as a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).

If we are unable to fill your place or you have cancelled with less than 7 days’ notice (except for extreme circumstances) we are unfortunately unable to refund your payment.

In the unlikely event that we must cancel your event, your payment will be fully refunded or transferred to a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).

Workshops

Cancellation Policy:

If you need to cancel your place, please contact us with as much notice as possible. If we can find someone to fill your place, we can refund your payment less a £30 admin fee or you can choose to use your full payment as a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).

If we are unable to fill your place or you have cancelled with less than 7 days’ notice (except for extreme circumstances) we are unfortunately unable to refund your payment.

In the unlikely event that we must cancel your event, your payment will be fully refunded or transferred to a voucher to be redeemed against future course, workshop, or purchase of Corisande’s’ work (if available).

Gift Vouchers

Use Policy:

Gift vouchers can be redeemed against future courses, workshops, or for the purchase of Corisande’s’ work (if available). Gift vouchers can be used as either full or part payment. 

Vouchers are valid for 2 years from date of purchase, if you are unable to use your voucher in that time please contact us.

Refunds:

If you would like to cancel your purchase you must contact us within 14 days.

Products

Cancellation and Return Policy:

We are able to accept returns under certain circumstances. Contact us to discuss your return, if confirmed you will need to cover the cost of return postage.

 

- Contact us within 14 days of delivery

- Dispatch items back within 30 days of delivery

- Request a cancellation within 24 hours of purchase

 

We can only accept cancelations if they are made within the time frame specified.

Shipping Policy:

Where possible orders will be sent first class via Royal Mail within 5 working days. If you would like tracking, please contact us within 24 hours of placing your order. There will be an additional cost if you would like your item tracked. 

If you would like to order internationally, please contact us to arrange the delivery cost. 

If you have chosen a local collection, we will contact you when your piece(s) are available and will arrange a suitable time for pickup.

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